Console:Search (tab)

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Search tab contains previous chats done by this visitor and note attached to this visitor by other operators that chatted with that visitor before

Search tag has following controls:-

  • Search Button - operator has to click Search button to start to search for Notes and Old Chats
  • Notes tab - contains a list of previous stored notes by other operators
  • Old Chats tab - contains a list of chats done that visitor before
Visitor tracing is based on cookies.

Search tab looks as follows

Console SearchTab.png

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