Filter Visitors in Website Monitor

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Filter

Operator is able to filter visitors by certain criteria. (My Chats, Queue, All Chats, Website Visitors, All, Disconnected)

Default filter is All. It will show all active visitors on the website.

My Chats will show operator's chat only.

Queue will show chat with no operators that wait operator's response.

All Chats will show all chats on the website

Website Visitors will show visitors on the website no active chats in current moment

Disconnected will enable expired sessions. After visitor left website his/her session is kept for arround 5-10 minutes.

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