From LiveChatNow! Wiki
Search tab contains previous chats done by this visitor and note attached to this visitor by other operators that chatted with that visitor before
Search tag has following controls:-
- Search Button - operator has to click Search button to start to search for Notes and Old Chats
- Notes tab - contains a list of previous stored notes by other operators
- Old Chats tab - contains a list of chats done that visitor before
Visitor tracing is based on cookies.
Search tab looks as follows