Console:Info (tab)

Info tab contains visitor's information and surveys

Visitor's information consists of following items:-

ID - session ID
Country - visitor's country detected from visitor's IP
Region - visitor's region detected from visitor's IP
City - visitor's city detected from visitor's IP
Postal - visitor's Postal code (ZIP in US) detected from visitor's IP
Name - visitor name enter by visitor on Enter Chat page.
Email - visitor email enter by visitor on Enter Chat page.
User ID - a hidden field passed from your website in chat window or website monitoring code.
Keywords - keywords entered by visitor on search engine to join your chat
URL - current visitor's URL on your website
Refer - referring URL is page that lead visitor to your website
Group - visitor's Group
IP - visitor's IP
Host - visitor's Host
Language - language code in ISO format
Agent - Agent name is browser name that many contain information about visitor's browser and OS

Info Tab looks as follows